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HomeOrganic Baby ToysMobilesSea Babies Musical Mobile |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 1 customer reviews )
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4 of 4 found the following review helpful:
So cute but horrible product design. Great customer service though Dec 24, 2011
By R.I.
Watch Video Here: http://www.amazon.com/review/R3DT0A13QXW9XN This is seriously, such a cute little mobile. But the design is absolutely ridiculous.
1) You've got 2 turtles, a very heavy octopus, and a tiny light fish. So the stupid thing is weighed heavily on the octopus side so the entire mobile is slanted. Like, slanted A LOT. So you have to do something like sew a weight into the fish to make it even out. I happened to have 2 of these (see below) so I added an octopus across from the other one to even it out, then tied the fish to the middle, and now it is evened out and looks really cute.
2) So the thing rotates, but the animals get caught on the bar which makes the rotating stop. I mean COME ON people, this is what you do for a living, make baby items. Who tested this? Absolutely ridiculous. The only way to get around it is to not put the blue fabric on the bar but then you have to look at an ugly plastic piece sticking up out of the crib.
With all that said, the customer service is stellar. The music box was all messed up and garbled and I called to get a replacement... they shipped the replacement overnight AND sent me an entirely new product, not just the replacement part, AND didn't require I send back the first one. Really nice customer service
All in all, I am glad I have the mobile because it is just so darn cute, but I had to finagle a few things to get it to work. And the animals still get caught on the bar. :(
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