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Most Helpful Customer Reviews
10 of 10 found the following review helpful:
 Excellent Stroller! Oct 21, 2010
By Bob's Opinion
After much research and comparison shopping, we decided on the Mountain Buggy Duo. We own the Mountain Buggy Urban Jungle and love it, but we were not going to blindly buy another MB; even with how much we love the Urban Jungle. When the Duo arrived and we put it together we found it to have the same quality and features that we love so much about the UJ. It's incredibly easy to set up and collapse down. The wheels are a great size for easy maneuvering and a smooth ride. Add the suspension system and both kids (newborn and toddler) are very comfortable. I tell people it's the Cadillac of strollers. We are very thankful that both strollers have been bought for us by a number of people pooling their funds together to give us a gift certificate to purchase what we wanted, otherwise we would never be able to afford such an expensive ride for our kids. But because we spend so much time at Disneyland in SoCal, it's important for us to get something that works for them and us.
One of the main things I looked for in a stroller and found in both our strollers (single and double) is the height. I am 6' 2" and always watched other men bending over to walk their children's strollers. I just didn't want to have to do that; I wanted to be able to stand upright and take full strides. Both our MB's have allowed me to do that; I've been beyond pleased with how comfortable it is for both me and my wife. The handle adjusts perfectly for folks of all sizes...normal sizes anyway.
The only thing we don't care for is the 5 point harness. Our toddler son is big enough that we don't feel the need to use the shoulder harness. On our UJ we can only strap him in using the lab belt and just put the shoulder straps behind the pad. The 5 point harness they've come out with now incorporates both the lap belt and should belt into a single belt. You are unable to use the lap belt without the shoulder belt. We don't care for this at all. If I can find a way to work around this without doing permanent damage to the stroller I certainly will, but at this point I've not spent enough time trying to figure it out.
Summary:
Pros: Ease of use, safety, quality, comfort (for both children and parents)
Cons: Price, 5 point harness, customer service (I know I didn't get into this, but it's a review of the stroller, not the company. I'll simply say that before MB went bankrupt and sold out to Phil and Ted's it was a pleasure to work with them. Dealing with Phil and Ted's has been nothing but frustrating and disappointing).
Bottom Line: If you can afford it, get one!
2 of 2 found the following review helpful:
$700 Squeaking Stroller! Not the same Quality as Older Models. Nov 30, 2011
By Vanessa
I have owned a 2010 Mountain Buggy Duo for a year, and I wanted to inform potential buyers of a defect after some use (not a ton, but a decent amount). The Duo has been squeaking for about the last two weeks and I can't seem to fix the problem. A $700 stroller should not squeak! I also own a 2006 Mountain Buggy Urban Single, and have used the stroller for 4.5 years and have never had a problem. The quality of Mountain Buggy strollers has deteriorated.
3 of 5 found the following review helpful:
 mountain buggy duo - not so great stroller Sep 04, 2011
By Wildtaurus
One of the reasons why I purchase this stroller was the option to have a duo cot, which I loved. My twins enjoyed it also, cuddling each other. It is easy to push, it can turn around pretty much on a spot, it does fit through standard door. My boys grew out of the cot pretty fast and when they were 4 months old I had to start using the seats. I wish I had a chance to see the stroller before buying it. I trusted online reviews and my judgement was clouded - I was pregnant and really wanted the duo cot.
CONS
- When the seat are reclined (it really goes completely flat) it's fine BUT when you move the seat to sitting position the canvas doesn't fold and is all mashed up inside the seat. It takes a lot of space from the seat!
- The harness fastening is in the middle of the seat and is quite hard. My boys have usually their faces marked from it.
- It is impossible to move the harness away from the seat so when I put the boys in, they always sit on it.
- It is really difficult to move the shoulder strap to a higher position for bigger babies. I simply can't pull the straps through the holes.
- The seat are narrow, which is understandable but it's difficult to put the boys' arms through the shoulder straps comfortably.
- When using the cot there was a bar to clip a diaper bag on. When put the seats in instead there is no way where to attach the back anymore.
- It doesn't have a single little pocket apart from the basket underneath
- It doesn't have a bottle holder, only in the basket underneath but the breaks are in the way plus not convenient to retrieve a bottle.
- It should have the proper bike like breaks, it is a heavy pram
- It came with a Velcro attach bottle holder but on the seat version there is really no space for it at all. I wasn't able to find any other accessories such as a tray
- It's expensive, for the money I would expect to be given a pump, storm and sun covers
PROS
- It's well made - very sturdy construction
- Very easy to manoeuvre
- Great off road stroller
- Hand handle can be adjusted
I heartily dislike the stroller. I wouldn't recommend it to a friend.
2 of 5 found the following review helpful:
DONT WASTE YOUR MONEY Aug 19, 2011
By SARA
Bought this stroller a month ago, and after taking it out of the box, and using it for the first time, i see that the back tire is already flat!!..I finally got the back tire fixed after shlepping the kids to the bike store and then discovered that the other rear tire is also flat. Apparently i got some defected stroller or whatever that i keep getting flats without doing anything to cause this. I then proceed to contact mountain buggy to complain about the stroller and ask for my money back and to return the stroller cause i have had enough of dealing with this product and they basically wont help me. The best they can do for me is send me new inner tubes. thank you very much but after spending so much money on this stroller and having it be defective i dont think that the only thing they should do for me is to send me new tubes!...
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