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Most Helpful Customer Reviews
17 of 17 found the following review helpful:
 Changer is GREAT, Amazon is GREAT, Manufacturer is NOT Aug 10, 2009
By Red Head
"Wyoming Red"
The five stars are earned by the furniture and Amazon. The manufacturer gets zero stars. My husband and I purchased the entire DaVinci Parker set and were very pleased with the appearance, ease of assembly and craftsmanship of the products. There are no magicians necessary during assembly and the product has sound materials. Solid oak it is not, but neither is the price. However, there were some damaged parts during shipping and we contacted Million Dollar Baby (the manufacturer) to request replacements.
The process is ridiculous. There are no phone numbers to contact. We had to fill out incident reports on each item and include photographic evidence of the damaged parts (good luck on taking pictures to prove pieces are missing), including our original invoices showing our shipping address to prove we were actually the buyer. The website clearly states a response will be issued in 72 hours.
Two weeks later we got an email stating that our request was incomplete and we needed to submit additional information in order to be sent the replacement parts.
In the meantime, we had contacted Amazon regarding the issue. In the time it took Million Dollar Baby to respond another additional furniture set was shipped to us, so we could find the replacement parts necessary and ship back the broken pieces with the replacement to Amazon. Thank goodness we ordered through Amazon or this would've been a nursery nightmare.
1 of 1 found the following review helpful:
 Looks great but very cheap materials May 13, 2011
By Some Dude
This unit looks fantastic and it does get the job done. I have the crib from the same collection and they do look very nice.
However, during assembly of the changing table I was shocked by the cheapness of the materials. A large percentage of the surfaces are a very flimsy material with a simulated wood grain finish.
The most disturbing part was the top piece which the changing pad (and your baby) sit on.
Also, the finish on the few pieces that are wood is very easy to scratch, and the changing pad that comes with it is very bad. We replaced the pad with a much thicker one from a local baby store.
+Good looks
--Quality of Materials
-Color doesn't really match the rest of the set
By the way - the crib in this set is beautiful and has MUCH higher quality.
1 of 1 found the following review helpful:
 A solid purchase Dec 21, 2010
By Marine Wife
"Nicole"
Well, I ordered this product from our local exchange (we are military overseas) in March. It came in June, with a piece broken. So we re-ordered it, and when we followed up a few months later at our exchange (they say catalog orders take 3-6 months to arrive so we were trying not to be "pushy"), they said they thought the order was already taken care of. So given the fact my daughter was already 6 months old, and fed up (but still wanting a matching set to go with the crib), I researched online and thank goodness Amazon had the same table for $50 less, and it arrived un-broken the first time, within 2 weeks of ordering!
I think I had searched earlier after the table arrived broken under the phrase "Million Dollar Baby" because that is actually the brand name of this changing table. But I didn't see it at first glance; but I which I wish I had researched further months ago, because it did in fact come in a Million Dollar Baby box.
The table itself is sturdy and I think it's a lovely set. It took over an hour for my husband to assemble, but he is not much of a handyman, but to his credit it did look a little difficult, and hence the 4 stars. It has a lot of storage space on the shelves which is one reason I wanted this table and not another. The color itself is sort of cream, not even close to a true white, so I think the term pearl white is somewhat misleading. It does come with a thin changing pad but we bought a thicker one long before the table even arrived. :) Overall i would purchase this set again; I just wish I had known amazon carried it before my daughter was able to crawl!
1 of 1 found the following review helpful:
Not Impressed with Overall Quality Oct 22, 2010
By Katharine Boyd
I was very excited to get this product. I spent days looking for a product that would meet our needs and that looked great. I love the look of it, but was disappointed when the product arrived. The drawer bottoms and the changing table bottom are particle board. For a little baby, this probably fine, but if you are using it for a Toddler, you'll want something that's more of a solid wood and something that is more durable.
1 of 1 found the following review helpful:
Great Changer Sep 04, 2010
By Mary C. Hobson
"MCH"
Product is easy to assemble (although I did put on the doors out of order, because it was simpler that way). Love the cherry finish--exactly what I had wanted. Changer is sturdy, but light and easy to move around. I was able to put it together when 7 months pregnant. Love the height--nice and tall so I won't have to bend down too much. I am getting a different changing pad, but I knew what to expect from previous reviews, so I was not surprised by how thin it was. Overall, I am extremely satisfied.
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